Peace Agents Training Course
Understand, manage, and transform conflicts through positive peace — practical training to act as a peace agent in professional, community, and institutional settings.
Course overview
An initiative of the Forum of Universities for Peace (FOUP) and the Intercultural Chair of Peace Education at the University of Mendoza (Argentina).
10h live + 10h self-paced
Moodle platform — Univ. of Mendoza Virtual Classroom
Aug 11, 18, 25 · Sep 1, 8
Why become a Peace Agent?
Increasingly complex social and institutional environments call for people able to transform conflicts — with method, empathy, and a focus on positive peace.
Positive peace
More than the absence of violence: active justice, equity, and well-being.
Human rights
A conceptual and ethical framework that guides every action.
Practical skills
Dialogue, negotiation, active listening, and emotional management.
Objectives
Promote the training of peace agents with conceptual, technical, and practical skills to analyze, manage, and transform conflicts, driving dialogue-based solutions that contribute to positive peace in their contexts.
What you develop across the five sessions.
Program — 5 sessions
Tap each session to see the topics.
- Positive peace and the "peace from peace" perspective.
- Peace as a human right.
- Peace from the perspective of integral well-being.
- The importance of managing peace, not violence.
- Types of violence and their social impacts.
- What it means to build peace.
- Culture of peace: principles and pillars (UNESCO).
- Negative peace versus imperfect peace.
- Conflict prevention and proactive approaches.
- Escalation and de-escalation of conflicts.
- The role of emotions in building peace.
- Definition and characteristics of the Peace Agent.
- Essential skills and competencies for peace management.
- The Peace Agent as a conflict manager.
- Values and virtues of the Peace Agent as a social transformer and peace builder.
- Areas of action and intervention.
- Ethics and professional responsibility of the Peace Agent.
- The Peace Agent's role in educational, community, and organizational institutions.
- Intercultural approach to conflict management.
- Self-care and emotional management of the Peace Agent.
- Asking questions.
- Active listening.
- Rapport.
- Paraphrasing.
- Reframing.
- Empathy.
- Empowerment.
- Caucus (private sessions).
- Anger management and control.
- Collaborative negotiation techniques.
- Basic mediation: phases and strategies.
- Identifying interests, positions, needs, and emotions.
- Tools for emotional regulation in tense situations.
- Development of the DAAP.
- Opening the conflict-management process (DAAP).
- Case analysis based on interests and positions.
- Intervention simulations and role-playing.
- Building agreements and verifying compliance.
- Evaluation of peacebuilding processes and feedback.
- Applying mediation, negotiation, and facilitation tools.
Through online role-playing activities, the Peace Agent develops a practical case of intervention and a proposed solution, following the course methodology:
- Identifying a real conflict within their area of activity.
- Describing the parties involved.
- Developing a chronological narrative of the conflict.
- Reasoned proposal for a solution.
Teaching team
"Peaceful Transformation of Our Reality"
For the Certificate of Completion, participants carry out a collaborative project that integrates cultural diversity and social commitment, focused on solving a real case within their area of influence.
Objective: apply the course concepts to propose concrete actions for peaceful transformation in local, academic, community, or professional contexts.
Certification
Certificate of participation and attendance with curricular validity, issued by FOUP and the University of Mendoza. The Certificate of Completion requires submission of the Integrative Project according to the academic guidelines.
Ready to become a Peace Agent?
Fill in your details and our team will contact you with access and participation instructions.
- 20h with a certificate of curricular validity (FOUP + Univ. of Mendoza)
- Virtual, on the University of Mendoza Moodle platform
- Open to students, faculty, managers, and professionals